We're excited to help you create a stunning and cohesive brand identity that perfectly reflects your business. Please take a moment to review our booking policy before placing your order:
1. Booking Process:
- Select your desired package: We offer a variety of packages to suit your needs and budget.
- Purchase your chosen package: You can purchase your package directly through our website.
- Provide information: After your purchase, we'll send you a questionnaire to gather additional information about your brand, such as your target audience, brand values, and design preferences.
- Research, strategy & design: Once we gather all of the information needed from you, we will begin the research, strategy, and design process. The turnaround time will then begin.
- Review and approval: We'll create a draft of your logo and brand kit based on the information you've provided.You'll have two edits to ensure you're happy with the final design.
- Delivery: Once you've approved the final design, we'll deliver your high-quality logo files and brand kit to you via Google drive for you to download instantly.
2. Turnaround Time:
- Our turnaround time is 2-4 weeks from the time you provide us with all the necessary information.
- We understand that sometimes you may need your brand identity sooner. We offer rush services for an additional fee.
3. Revisions and Edits:
- Your chosen package includes two edits to your logo.
- All edits/revisions must be given back to us within 2 days of recieving your draft.
- Any additional edits beyond the included edits will be an additional charge.
4. Payment:
- All payments must be made in full at the time of purchase.
- All sales are final. No refunds or exchanges will be given.
5. Communication:
- We believe in open and clear communication throughout the design process. We're available to answer your questions and address any concerns you may have via email at any time during the process. We ask that you kindly do the same, and answer all email correspondance in a timely manner.
6. Additional Services:
- We offer a variety of additional services, such as website design, social media content, and marketing materials. Please inquire if you're interested in any of these services.
We're confident that you'll be happy with your brand identity design from Nirae Couture Designs. We look forward to working with you!
